Dave McLean is a volunteer at a
therapeutic riding center. Soft spoken and careful in actions as well as words,
his entire demeanor reeks of gentleness. It was easy to sense the concern in
his voice as he spoke.
“A long time ago,” he said, “I vowed that I
would never hit a horse. Well… the other day, after getting bitten for the
umpteenth time, I found myself swinging at one. Granted, I missed, but I would
have hit him if he hadn’t backed away. The whole thing surprised me. I felt mad!
I was uncomfortable with how angry I actually felt.”
Getting mad is better than
getting bitten, but with a little guidance, Dave could have avoided both. Whose
job is it to provide that guidance? In too many barns nobody knows, which is why a crazy number of people wind up in Dave's position. Whose job should
it be to provide guidance to horse handlers? If your business
involves clients or staff handling horses, it should be your job. Sure it should.
As a professional in the
horse industry, one of the best things you can do for yourself is help your clients and staff understand what it takes to provide good
leadership to horses. Allowing horses to behave unmannerly causes handlers to
get hurt, but so many of them don’t realize that it also causes horses to suffer undue
anxiety.
All horse handlers should learn what
to expect from horses in the way of good ground manners, and how to correct
behaviors when necessary. Providing this education at your
barn saves your folks the trouble of having to seek it elsewhere, which many of
them will. Like Dave, they will be inspired by the frustration with and/or fear
of the horses they are handling.
When they come to people like me and start learning that all
they needed all along was some basic leadership skills, they’ll put two and two
together… you can count on it. And that’s when they’ll ask the same question so
many have asked before, “Why didn’t anybody say anything about leadership
skills in the first place?”
For your own professional integrity, don’t give the people you do business with reason to ask that question! It’s hard for anyone to answer it without causing you to appear less than professional.
For your own professional integrity, don’t give the people you do business with reason to ask that question! It’s hard for anyone to answer it without causing you to appear less than professional.
The horse handlers in your barn need good leadership
skills for their own safety. Please trust that they would prefer you inspire them to develop some... and before
they wind up getting bitten enough times to get angry with horses, or hurt
enough time to become frightened of them.
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